Yes, all our products are 100% original, purchased directly in Japan, and carefully inspected upon arrival. If you have any questions about an item or notice anything unusual, please don't hesitate to contact us. We assure you that we never leave a problem unresolved.

We accept free returns within 14 days of receiving the product, provided it is in its original condition. Please contact us before making a return.

If a product arrives damaged during shipping, please contact us within the 14-day free return period with photos of the damage. We will assess the situation and offer you a safe and appropriate solution to ensure your satisfaction.

Yes, we offer a Japan Stock option for out-of-stock or high-demand products. The estimated delivery time for Japan Stock products is 5-6 weeks after purchase, but we always try to deliver as quickly as possible.

Yes, you can pre-order products before their official release date to secure yours. You will receive your product within 5 to 6 weeks of the official release date .

Yes, you can request the item directly from our team. We offer a personalized service where we not only locate the item through Stock Japan , but we also consider your preferences regarding the condition of the figure and its box from the available options.